{"$schema": "https://iptc.org/std/ninjs/ninjs-schema_3.2.json", "uri": "urn:newsml:wireva.mib.news:story:81b965b4-427f-4469-aa16-8aa835427ae2", "type": "composite", "version": "1", "versioncreated": "2026-10-21T16:00:31.841612Z", "firstcreated": "2026-10-21T16:00:31.841612Z", "pubstatus": "usable", "language": "nl", "headline": "Albert Heijn herstart klantenservice en online bestellen na cyberaanval", "description_text": "Albert Heijn heeft de klantenservice gedeeltelijk hersteld en laat een eerste groep vaste klanten weer online boodschappen bestellen. De bezorging komt vrijdag geleidelijk op gang, met ongeveer een derde van de normale capaciteit.", "associations": {"item-0": {"$schema": "https://iptc.org/std/ninjs/ninjs-schema_3.2.json", "uri": "urn:newsml:wireva.mib.news:item:07c95031-0e74-4a4d-a9e7-947fd27c2b56", "type": "text", "profile": "standard", "version": "1", "versioncreated": "2026-10-21T16:05:18.020748Z", "firstcreated": "2026-10-21T16:00:31.841612Z", "pubstatus": "usable", "urgency": 5, "language": "nl", "headline": "Albert Heijn herstart klantenservice en online bestellen na cyberaanval", "byline": "Thomas Bakker", "located": "Netherlands", "copyrightholder": "Haydamax OÜ", "copyrightnotice": "Wireva / Kernblik", "usageterms": "Monitoring item. Headline, short extract and the source link may be shown. Do not republish the full text.", "description_text": "Albert Heijn heeft de klantenservice gedeeltelijk hersteld en laat een eerste groep vaste klanten weer online boodschappen bestellen. De bezorging komt vrijdag geleidelijk op gang, met ongeveer een derde van de normale capaciteit.", "altids": {"mosaic": "07c95031-0e74-4a4d-a9e7-947fd27c2b56", "story": "81b965b4-427f-4469-aa16-8aa835427ae2", "slug": "albert-heijn-herstart-klantenservice-en-online-bestellen-na-cyberaanval"}, "subject": [{"name": "Economy and business", "rel": "direct", "literal": "economy", "code": "medtop:04000000", "scheme": "http://cv.iptc.org/newscodes/mediatopic/", "uri": "http://cv.iptc.org/newscodes/mediatopic/04000000"}], "place": [{"name": "Netherlands", "literal": "nl", "code": "NL", "scheme": "http://cv.iptc.org/newscodes/countrycodes/"}], "person": [], "organisation": [], "genre": [{"name": "Standard story", "literal": "standard"}], "service": [{"name": "Wireva", "literal": "wireva"}], "body_text": "Albert Heijn heeft de klantenservice gedeeltelijk hersteld en laat een eerste groep vaste klanten weer online boodschappen bestellen. De bezorging komt vrijdag geleidelijk op gang, met ongeveer een derde van de normale capaciteit.", "extra_body_note": "Extract only — see rights.class = link_only.", "associations": {"featuremedia": {"uri": "urn:newsml:wireva.mib.news:media:111e48d6-5c5e-4e06-987f-8d99684a1171", "type": "picture", "version": "1", "pubstatus": "usable", "headline": "Beperkte groep vaste klanten kan na cyberaanval weer bestelling plaatsen bij AH", "description_text": "Albert Heijn herstart klantenservice en online bestellen na cyberaanval", "copyrightholder": "nos.nl", "copyrightnotice": "Beperkte groep vaste klanten kan na cyberaanval weer bestelling plaatsen bij AH", "usageterms": "Picture belongs to the source publication: address and terms are delivered, the file is not.", "altids": {"wireva": "111e48d6-5c5e-4e06-987f-8d99684a1171"}, "extra": {"wireva:delivery_mode": "link_only", "wireva:rights": {"licence": "", "licence_url": "", "licence_raw": "Related RSS source", "licence_verified_at": "2026-10-21T16:05:18.045928Z", "attribution_required": true, "attribution_text": "Beperkte groep vaste klanten kan na cyberaanval weer bestelling plaatsen bij AH", "redistribution_allowed": false, "commercial_use_allowed": false, "modifications_allowed": false, "share_alike_required": false}, "wireva:provenance": {"creator": "", "source_name": "nos.nl", "source_url": "https://nos.nl/l/2636102", "source_page_url": "https://nos.nl/l/2636102", "our_page_url": "https://kernblik.mib.news/economie/albert-heijn-herstart-klantenservice-en-online-bestellen-na-cyberaanval/"}, "wireva:role": "lead"}, "renditions": {"source": {"href": "https://nos.nl/l/2636102", "mimetype": "image/jpeg"}}}}, "extra": {"wireva:story": {"uri": "urn:newsml:wireva.mib.news:story:81b965b4-427f-4469-aa16-8aa835427ae2", "slug": "albert-heijn-herstart-klantenservice-en-online-bestellen-na-cyberaanval-20261021", "status": "developing", "languages": ["nl"], "item_count": 1, "is_breaking": false}, "wireva:rights": {"class": "link_only", "redistribution_allowed": false, "commercial_use_allowed": false, "modifications_allowed": true, "share_alike_required": false, "attribution_required": true, "attribution_text": "Wireva / Kernblik", "canonical_required": true, "canonical_url": "https://kernblik.mib.news/economie/albert-heijn-herstart-klantenservice-en-online-bestellen-na-cyberaanval/", "linkback_required": true, "licence": "", "licence_url": "", "licensor": "Haydamax OÜ", "valid_until": null, "excerpt_max_chars": 280, "decided_by_rule": "derivation_failed", "needs_review": true}, "wireva:provenance": {"production_method": "automated", "ai_stages": {"editing": true, "drafting": true, "headline": true, "discovery": true, "classification": true, "image_selection": true, "source_collection": true, "cross_source_comparison": true}, "model": "", "human_reviewed": false, "reviewed_by": "", "reviewed_at": null, "editorial_control": true, "editorial_responsibility": "Haydamax OÜ (Wireva)", "factchecked": false, "verification_status": "multi_source", "independent_confirmations": 3, "official_source_used": false, "used_press_release": false, "public_interest": true, "ai_disclosure_required": true, "ai_disclosure_text": "Dit bericht is met AI-ondersteuning gemaakt onder redactionele verantwoordelijkheid van Haydamax OÜ.", "independence_check": {"status": "failed", "score": 0.76, "checked_at": "2026-10-21T16:05:18.042294Z"}, "sources": [{"url": "https://www.ad.nl/binnenland/albert-heijn-start-klantenservice-weer-op-online-bestellen-ook-weer-mogelijk~acf05a20/", "title": "Beperkte groep vaste klanten kan na cyberaanval weer bestelling plaatsen bij AH", "publisher": "ad.nl", "type": "rss", "role": "primary", "official": false, "retrieved_at": "2026-10-21T16:05:18.028023Z", "published_at": "2026-10-21T14:24:49Z"}, {"url": "https://nos.nl/l/2636102", "title": "", "publisher": "nos.nl", "type": "rss", "role": "supporting", "official": false, "retrieved_at": "2026-10-21T16:05:18.024200Z", "published_at": null}, {"url": "https://www.nu.nl/economie/6413906/eerste-groep-vaste-klanten-kan-weer-online-bestellen-bij-albert-heijn.html", "title": "", "publisher": "nu.nl", "type": "rss", "role": "supporting", "official": false, "retrieved_at": "2026-10-21T16:05:18.029801Z", "published_at": null}, {"url": "https://www.trouw.nl/duurzaamheid-economie/live-cyberlek-php-websites-mogelijk-niet-direct-weer-online-na-update~b875193c/", "title": "", "publisher": "trouw.nl", "type": "rss", "role": "supporting", "official": false, "retrieved_at": "2026-10-21T16:05:18.031469Z", "published_at": null}, {"url": "https://www.trouw.nl/laatste-nieuws/klantenservice-ah-weer-opgestart-ook-online-bestellen-mogelijk~bda8251d/", "title": "", "publisher": "trouw.nl", "type": "rss", "role": "supporting", "official": false, "retrieved_at": "2026-10-21T16:05:18.032849Z", "published_at": null}]}, "wireva:publication": {"name": "Kernblik", "domain": "kernblik.mib.news", "country": "NL", "url": "https://kernblik.mib.news/economie/albert-heijn-herstart-klantenservice-en-online-bestellen-na-cyberaanval/"}, "wireva:links": {"self": "https://wireva.mib.news/api/v1/items/07c95031-0e74-4a4d-a9e7-947fd27c2b56", "html": "https://wireva.mib.news/item/07c95031-0e74-4a4d-a9e7-947fd27c2b56/albert-heijn-herstart-klantenservice-en-online-bestellen-na-cyberaanval/", "story": "https://wireva.mib.news/story/albert-heijn-herstart-klantenservice-en-online-bestellen-na-cyberaanval-20261021/"}, "wireva:metrics": {"word_count": 278, "char_count": 1846, "reading_time_seconds": 132}}}}, "extra": {"wireva:languages": ["nl"], "wireva:status": "developing", "wireva:item_count": 1}}