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DOMLEC to Introduce AI-Assisted Customer Service and Faster Meter Updates

The Dominica Electricity Services Limited (DOMLEC) is developing a new customer information system that will use artificial intelligence and electronic field reporting to improve access to account details and speed up service, Commercial Manager Paul told listeners during a recent radio discussion.

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Jorge Royan · CC BY-SA 3.0 · rights

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The Dominica Electricity Services Limited (DOMLEC) is developing a new customer information system that will use artificial intelligence and electronic field reporting to improve access to account details and speed up service, Commercial Manager Paul told listeners during a rece…

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